“Our top-tier carrier and banking industry clients have to constantly stay ahead of their competition with new ways to improve customer retention. Hassle-free, face-to-face customer service calls are on the top of the must-have list. In less than a month of development time, Dialogic’s PowerMedia XMS with WebRTC gave us a smart and efficient way to add video to our CreaLog Contact Center Software.”
Read the press release: CreaLog Improves Call Center Technology with Dialogic’s PowerMedia XMS
Michael Kloos
Managing Director at CreaLog