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Lipigas’ deployment of PowerVille Visual IVR is a great example of how innovative companies across all enterprise sectors are engaging customers in new ways that combine self-service with real-time voice, video, and mobility to improve first call resolution rates, increase customer satisfaction, and free up live agent resources.
Read the press release: Lipigas Delivers Enhanced Interactive and Visual Mobile Self-Service Portal Using Joint Visual IVR Solution From Dialogic and Telectronic