Founded in 1994, ZRG is an ICT solutions company that offers a full range of flexible and integrated solutions for Contact Center, IVR, CTI, Call Recording, CRM and Complaint Management needs that deliver complete functionality, increased customer communication and satisfaction, reduced costs and improved staff productivity. ZRG has successfully delivered results to prestigious brands, including leading financial service and telecom organizations service providers in the international markets. Every day, on every project, we add value through our accumulated technical knowledge and project management skills that translates into immediate benefits to our clients with cost and time savings while increasing operational efficiency. We deliver beyond expectations.