How to configure CACTI to send threshold alerts
This article describes how to configure CACTI to send an alert email to a specified user when a threshold is reached on a Dialogic® IMG 1010 Integrated Media Gateway or Dialogic® IMG 1004 Integrated Media Gateway.
Prerequisites:
- Dialogic® Gate Control Element Management Syste (GCEMS) installed on a Linux server: instructions
- CACTI installed on Linux server: instructions
Procedure:
General CACTI Alert configuration:
- In the CACTI web interface select the Console tab.
- Select the Settings option (under the Configuration section)
- Click on the Alerting/Thold tab. The first six tabs can be left as default values
- Enter the default alert email address. This address will be used for all thresholds that use Global control.
- Type in Cacti based URL (http://<ipOfCactiHost>/cacti/) or (http://localhost/cacti/)
- From Email Services can be set to anything such as alerts.cacti@yourDomain.com
- From Name can be set to anything such as ‘Cacti Alerts’
- SMTP Hostnane can be localhost
- SMTP Port is 25
- The remaining options on this page can be left at the default values.
CACTI threshold configuration:
- Under Management select the Data Sources object.
- On the Data Sources page in the template column select the channel group that you want to enable the threshold for.
- To monitor for call duration select the “_acd” source.
- Set the value for the High or Low threshold in the number of seconds.
- To monitor for channel states, such as number of channels out of service select the “_cgs” source.
- For channel states the 7 tabs in the Data Source template refer to the 7 states in the graph (Out of service, Idle, Blocked, Answered, Disconnecting, Dialing, Allocated).
- In the threshold screen set either the high or low threshold value.
- Set the Trigger count
- Set the Re-Alert Cycle
- Set the Alert e-mail address if different than the Global address set above
Product List
Dialogic® IMG 1010 Integrated Media Gateway
Dialogic® IMG 1004 Integrated Media Gateway
Glossary of Acronyms / Terms
CACTI - A network graphing solution.
Related Documentation
First published: 16-Jul-2010
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