Technical Helpweb

Choose product
Category
Free registration and login is required for access to the Helpweb.

Dialogic® Brooktrout® TR1034 Fax Boards

See also:
Dialogic® Brooktrout® Fax over IP
Using Microsoft Fax with Brooktrout Fax (product page; includes downloads)

Before you start
E1 PRI service parameters
EuroISDN BRI service parameters
Ordering T1-PRI (Primary Rate ISDN) Service
Ordering T1/RBS Service
Ordering DID Telephone Service
Software and drivers
Gen 2 PCIe Slots
Fax Service Provider
PBX Set Up for T1 Robbed-Bit Service
Physical dimensions of Fax Boards
Slot types supported by Brooktrout boards

Installation
Driver error when installing on Windows 7
Driver Unable to Communicate with PCI Express Boards in Dell PowerEdge T110x and R210x
Uninstalling the Boston Host Service from a command prompt
Which DSP firmware file do the Brooktrout low profile analog fax boards use?
Pre-packaged Boston driver for different Linux kernel versions
Brooktrout boards - Find the Serial Number and Part Number
How to test DID channels on the TR1034 DID/Combo Board
Using the Feature tool to download a TEC update license
TR1034 DID/Combo Board doesn't work with cables from TR114 board

Configuration
Overriding H.323 Numbering Type and Numbering Plan on SR140 and TR1034 IP
Unsuccessful calls using a TR1034 PRI E1 board
Where is the Brooktrout configuration stored?
Direct In-Bound Fax Routing Utilizing DTMF Tones
Digital TR1034 connecting to a Cisco router
Hairpinning on Cisco gateways
Where does Configtool get its initial values before settings.cfg is created?
SR140 - DMG Series Configuration "Best Practices"

Operation
TR1034 PCIe T1/E1 - Non-Volatile RAM Not Being Read
Duplicate faxes sent
TR1034 can't dial out on T1 E&M line, can receive
Common reasons for Boston Host Service not to start
Playing an audible beep prior to recording on the SR140

Error Messages
Information on some error codes in mill_api.h
'Virtual module - Not available' error
Issue with SIP Error 500 and redundant RTP
Error: ConfigTool cannot proceed with the hardware configuration
Error: No Response to 3 MPS or No Response to 3 EOP
Boston.sys cause BSOD when Windows shutdown
Short black TIFF is generated on Microsoft Fax Service Provider 6.x
When Initializing a Fax Channel In An Application, a Connected State Error is Received
"Output stream is bad" error with configtool

Troubleshooting
Under Linux, Brooktrout utilities take 10 seconds to return when user not logged in as root
Server reboots on system shutdown
Fractional TR1034 T1/E1 - Can Send but not Receive Faxes
No answer on Analog Inbound call
Microsoft Fax Service prints blank pages
I have a red T1/E1 Status LED on my TR1034. How do I test with a loop back plug?
How to download and use the Dialogic Brooktrout Fax Diagnostic Tool for Windows
Brooktrout Fax Board LEDs - what do they mean?

Diagnostics
Enabling debug on Brooktrout products
For ISDN: Brooktrout ISDN tracing (VTTY tracer)
Brooktrout Call Control tracing
Brooktrout Logs - Which logs are required under which circumstances?
For IP: Capturing Wireshark Traces
TR1034/RoHS Trufax Utilities

Programming
Parse errors from BfvRcvProcessPkt when used with BfvBoardNotify
Silence / Dead air when using Robbed-Bit T1 line and TR1034
Calling BfvHistoryDumpModChan results in a Windows exception error
Providing real-time fax page send status in Brooktrout applications
Handling received fax pages that are stored as Zero RowsPerStrip
How to set the Outbound Caller ID in the Brooktrout API
PAGE_RES parameters sig_level, line_noise, and sig_quality
Detecting DTMF digits before receiving a fax
Receiving fax pages into individual TIFF files using the Brooktrout Bfv API
Brooktrout Fax API: how to handle an error from a Bfv function.
Shrunken or stretched fax images
How to use BfvLineAlert to stop a Brooktrout channel when the application attaches to channels using BfvSessionAttach
Continuing on to receive more pages into a TIFF file when one pages receives 0 scanlines