Software License Agreement

This is an Agreement between you, the Company, and your Affiliates (referred to in some instances as "You" and in other instances as "Company") and all Your Authorized Users and Dialogic Corporation ("Dialogic").

YOU SHOULD CAREFULLY READ THE SOFTWARE LICENSE AGREEMENT ("AGREEMENT") ON THIS SEALED PACKAGE BEFORE OPENING THE PACKAGE. BY OPENING THE PACKAGE, YOU ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE WITH OR ARE UNWILLING TO ACCEPT THESE

TERMS AND CONDITIONS, YOU MAY RETURN THE PACKAGE IN UNOPENED "AS NEW" CONDITION (INCLUDING ALL DOCUMENTATION AND BINDERS OR OTHER CONTAINERS) FOR A FULL REFUND. BY DOWNLOADING, INSTALLING, COPYING OR OTHERWISE USING THE ENCLOSED SOFTWARE ("PROGRAM"), YOU FURTHER AGREE AND ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND UNDERSTAND IT, AND THAT BY TAKING ANY ONE OR MORE OF SUCH STEPS/ACTIONS YOU AGREE TO BE BOUND BY SUCH TERMS AND CONDITIONS. DIALOGIC IS UNWILLING TO LICENSE THE SOFTWARE TO YOU IF YOU DO NOT ACCEPT AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.

Intellectual Property

The enclosed Software ("Program") and all accompanying documentation are individually and collectively owned by Dialogic Corporation ("Dialogic"), its subsidiaries and/or its suppliers and are protected by all applicable intellectual property laws and international treaty provisions. Therefore, You and Your Authorized Users must treat the Program and documentation like any other material so protected, except as expressly permitted in this Agreement. In particular, but without limitation, You acknowledge that the Program and its accompanying documentation constitute valuable intellectual property rights, including without limitation trade secrets and copyrights, and confidential information of Dialogic. The Program and all programs developed thereunder and all copies thereof (including without limitation translations, compilations, partial copies with modifications and updated works) are proprietary to Dialogic and title to all applicable copyrights, trade secrets, patents and other intellectual property rights therein remains in Dialogic, its subsidiaries, and/or its suppliers. Except as expressly permitted in this Agreement, You shall not sell, transfer, publish, disclose, display or otherwise make available the Program or copies thereof to others. You agree to secure and protect the Program, its accompanying documentation and copies thereof in a manner consistent with the maintenance of Dialogic's rights therein and to take appropriate action by instruction or agreement with Your employees and/or consultants who are permitted access to the Program to satisfy Your obligations hereunder. Violation of any provision of this paragraph shall be the basis for immediate termination of this Agreement. Because unauthorized use or transfer of the Software or documentation may diminish substantially the value of such materials and irrevocably harm Dialogic, if You breach the provisions of this Section of this Agreement, Dialogic shall be entitled to injunctive and/or other equitable relief, in addition to other remedies afforded by law, to prevent a breach of this Section of this Agreement.

Grant of License

Subject to the terms and conditions of this Agreement Dialogic grants to You a non-exclusive, personal, non-transferable license to use the Program in object code form only and solely in accordance with the following terms and conditions:

• You may make, install and use only one (1) copy of the Program on a single-user computer, file server, or on a workstation of a local area network, and only in conjunction with a legally acquired Dialogic^® hardware or software product You may also make one copy solely for backup or archive purposes;
• The primary Authorized User on the computer on which the Program is installed may make a second copy for his/her exclusive use on either a home or portable computer;
• You may copy the Program into any machine readable or printed form for backup or modification purposes in support of Your use of one copy of the Program;
• You may distribute the Program in object code only and only as part of, or integrated by You into, a computer system that (i) contains a Dialogic hardware product, (ii) includes a substantial amount of other software and/or hardware manufactured or marketed by You and (iii) is marketed and sublicensed to an end user for the end user's own internal use in the regular course of business (a "Licensed System");
• Each end user to whom a Licensed System is distributed must agree to license terms with respect to the Program that are at least as protective of Dialogic's rights in the Program as those set forth in this Agreement;
• You shall receive one (1) Program master disk, and shall be solely responsible for copying the Program into the Licensed Systems and for warranting the physical media on which it is copied
• You may make one (1) copy of the documentation accompanying the Program, provided that all copyright notices contained within the documentation are retained;
• You may modify the Program and/or merge it into another Program for Your use in one computer; (any portion of this Program will continue to be subject to the terms and conditions of this Agreement);
• You may transfer the Program, documentation and the license to another eligible party within Your Company if the other party agrees to accept the terms and conditions of this Agreement. If You transfer the Program and documentation, You must at the same time either transfer all copies whether in printed or machine readable form to the same party or destroy any copies not transferred; this includes all modifications and portions of the Program contained in or merged into other Programs;
• You shall not remove, and each copy of the Program shall contain, the same copyright, proprietary, patent and/or other applicable intellectual property or other ownership notices, plus any restricted rights legends that appear in the Program and/or this Agreement and, if You copy the Program onto media to which a label may be attached, You shall attach a label to the media that includes all such notices and legends that appear on the Program master disk and envelope;
• You may not rent or lease the Program. You may not reverse engineer, decompile or disassemble the Program. Except as is strictly necessary for You to integrate the Program with other software and/or hardware to produce the Licensed Systems, You shall not copy, modify or reproduce the Program or documentation in any way. You shall use Your best efforts to ensure that any user of the Program does not reverse engineer, decompile or disassemble the Program to derive a source code equivalent of the Program;
• If You transfer possession of any copy, modification or merged portion of the Program or documentation to another party in any way other than as expressly permitted in this Agreement, this license is immediately and automatically terminated;
• The Program may be used only in conjunction with Dialogic hardware;
• The Program shall not be exported or re-exported in violation of any export provisions of the United States or any other applicable jurisdiction.

Upgrades

If the Program is provided as an upgrade and the upgrade is an upgrade from another product licensed to You and Your Authorized Users by Dialogic, the upgrade is governed by the license agreement earlier provided with that software product package and the present Agreement does not grant You additional license(s). If You and Your Authorized Users choose to upgrade this Program or the product used together with the Program and such upgrade requires the license of additional software (whether a charge is associated with such software or not), the license agreement associated with such additional software shall govern the license of such additional software to the exclusion of this Agreement.

Term

The Agreement is effective until terminated. You may terminate it at any time by notifying Dialogic and/or by destroying the Program and all accompanying documentation together with all copies, modifications and merged portions in any form. The Agreement will also terminate automatically upon the occurrence or lack of occurrence of certain terms and/or conditions set forth in this Agreement, or if You fail to comply with any term or condition of this Agreement. You agree that upon any such termination You shall destroy or return to Dialogic the Program and all accompanying documentation supplied by Dialogic, together with any and all copies, modifications and merged portions in any form. All provisions of this Agreement relating to disclaimers of warranties, limitation of liability, remedies, or damages, and licensor's proprietary rights shall survive termination.

Limited Warranty

Dialogic solely warrants the media on which the Program is furnished to You to be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase by You as evidenced by a copy of Your receipt. If such a defect appears within the warranty period, You may return the defective media to Dialogic for replacement without charge provided Dialogic, in good faith, determines that it was defective in materials or workmanship. Replacement is Your sole remedy with respect to such a defect. Dialogic offers no warranty for Your reproduction of the Program. This Limited Warranty is void if failure of the Program has resulted from accident, misuse, abuse or misapplication.

Disclaimers, Limitations of Liability and Customer Remedies

Except as set forth in the "Limited Warranty" Section of this Agreement, the Program and accompanying documentation are provided to You "as is." Neither Dialogic, its subsidiaries, its suppliers, nor its licensor(s) (if any) warrants that the Program will meet Your requirements or that its use will be uninterrupted or error-free. Except as set forth in the "Limited Warranty" Section, EACH OF DIALOGIC, ITS SUBSIDIARIES, ITS SUPPLIERS AND ITS LICENSOR(S) (IF ANY) DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PROGRAM AND ACCOMPANYING DOCUMENTATION, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR AGAINST LATENT DEFECTS. Except as set forth in the "Limited Warranty" Section, neither Dialogic, its subsidiaries, its suppliers, nor its licensor(s) (if any) shall have any liability to You or any third party for any claim, loss or damage of any kind, including but not limited to lost business profits, business interruption, loss of information, or other pecuniary loss and indirect, punitive, incidental, economic, consequential or special damages, arising out of or in connection with this Agreement and/or the use, inability to use the Program and/or the Program's performance or inability to perform nor from or in connection with the Program's accompanying documentation, or any data or equipment related thereto or used in connection therewith. In no event shall Dialogic's, its subsidiaries', its suppliers' or its licensor(s)'s liability for damages, whether arising out of contract, negligence, warranty, or patent or copyright infringement, exceed the fees You paid for the Program. No representation or warranty regarding the Program may be made without Dialogic's, its subsidiaries', its suppliers', or its licensor(s)'s (if any) prior written consent, and any warranty or representation made by You or Your customers regarding the Program shall not constitute an obligation of Dialogic, its subsidiaries, its suppliers, or other licensor(s) (if any). This limited warranty gives You specific legal rights. You may have other rights, which may vary from jurisdiction to jurisdiction. Also, as some jurisdictions do not allow the exclusion or limitation for certain damages, some of the above limitations may not apply to You.

Right to Audit

If this Program is licensed for use in a Company, Your Company and You individually and collectively agree to keep all usual and proper records and books of accounts and all usual proper entries relating to each installation of the Program during the term of this Agreement and for a period of three (3) years thereafter. During this period, Dialogic may cause an audit to be made of the applicable records in order to verify Your compliance with this Agreement and prompt adjustment shall be made to compensate for any errors or omissions disclosed by such audit. Any such audit shall be conducted by an independent certified public accountant selected by Dialogic and shall be conducted during the regular business hours at Your offices and in such a manner as not to interfere with Your normal business activities. Any such audit shall be paid for by Dialogic unless material discrepancies are disclosed. For such purposes, "material discrepancies" shall mean three percent (3%) or more of the Authorized Users within the Company. If material discrepancies are disclosed,

Your Company agrees to pay Dialogic for the costs associated with the audit as well as the license fees for the additional licensed channels or additional authorized users. In no event shall audits be made more frequently than semi-annually unless the immediately preceding audit disclosed a material discrepancy.

Supplementary Software

Any Supplementary Software provided with the Program and/or referred to in this Agreement is provided "as is" with no warranty of any kind.

Miscellaneous

You acknowledge that You have read this Agreement, that You understand it, and that You agree to be bound by its terms and conditions, and You further agree that this is the complete and exclusive statement of the Agreement between the Dialogic and You ("the Parties"), which supersedes and merges all prior proposals, understandings and all other agreements, oral and written, between the Parties relating to the Program. You agree to indemnify and hold harmless Dialogic and its subsidiaries, affiliates, suppliers, officers, directors and employees from and against any claim, injury, loss or expense, including reasonable attorneys' fees, arising out of (i) Your failure to comply with the provisions of this Agreement, or (ii) any other wrongful conduct by or on behalf of You. This Agreement applies to all updates, future releases, modifications and portions of the Program contained in or merged into other programs. This Agreement may not be modified or altered except by written instrument duly executed by Dialogic. No action, regardless of form, arising out of this Agreement or the use of the Program may be brought by You more than two (2) years after the cause of action has first arisen. Except as provided herein, neither this Agreement nor any rights granted are assignable or transferable, and any assignment or transfer will be null and void. If You authorize any other person to copy the Program, You shall obligate that person in writing to comply with all conditions of this Agreement. Dialogic shall have the right to collect from You its reasonable expenses incurred in enforcing this agreement, including attorney's fees. The waiver or failure of Dialogic to exercise in any respect any right provided for herein shall not be deemed a waiver of any further right hereunder. All rights and remedies, whether conferred hereunder or by any other instrument or law, will be cumulative and may be exercised singularly or concurrently. Failure by either Dialogic or You to enforce any term or condition of the Agreement will not be deemed a waiver of future enforcement of that or any other term or conditions. The terms and conditions stated herein are declared to be severable. Should any term(s) or condition(s) of this Agreement be held to be invalid or unenforceable the validity, construction and enforceability of the remaining terms and conditions of this Agreement shall not be affected. It is expressly agreed that Dialogic and You are acting as independent contractors under this Agreement. These terms and conditions will prevail notwithstanding any different, conflicting or additional terms and conditions that may appear on any other agreement between Dialogic and You. Deviations from these terms and conditions are not valid unless agreed to in writing in advance by an authorized representative of Dialogic. Any notices sent to Dialogic under this Agreement must be sent by registered mail or courier to the attention of Dialogic's legal department at the address below or such other address as may be listed on www.dialogic.com from time to time as being Dialogic's Montreal headquarters.

U.S. Government Restricted Rights

The Program and all accompanying documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(iii) of The Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraph (c) (1) and (2) of the Commercial Computer Software-Restricted Rights at 48 CFR52.227-19, both as applicable.

Governing Law

Any and all claims arising under this Agreement shall be construed and controlled by the laws in force in the Province of Quebec, Canada, excluding its principles of conflict of laws and the United Nations Convention on Contracts for the Sale of Goods. Dialogic is not obligated under any other agreements unless they are in writing and signed by an authorized representative of Dialogic.

Contractor/ manufacturer is:

Dialogic CORPORATION.

9800 Cavendish Blvd., Montreal, Quebec, Canada H4M 2V9

This Agreement has been drafted in English at the express wish of the parties. Ce contrat a été rédigé en anglais à la demande expresse des parties.

Dialogic® Diva® System Release Software

The Dialogic^® Diva^® System Release software enables you to use your Dialogic^® Diva^® Media Board and the Dialogic^® Diva^® softIP for SIP Software module with Linux, such as to provide analog, digital, and fax modem emulation over Diva SDK interface, TTY, a CAPI 2.0 interface for ISDN-based applications, an ISDN Direct Interface (IDI) for access to the management interface, and B- and D-channel tracing utilities. The Diva System Release software provides the basis for all types of telephony applications, including UM/Fax, voice, conference, modem, monitoring, and VoIP/FoIP gateway applications. Additional software provides integrated support for the SIP and SS7 protocols.

Features

The below feature overview lists the Diva System Release software features. For information about Diva softIP software features, see Dialogic® Diva® softIP for SIP Software.

Diva Media Board-related features are listed under Product Features.

The features list includes information about:

• General features
• Fax and voice features
• VoIP features
• Q.SIG features
• Dialogic® Diva® TTY driver
• CAPI 2.0 support
• License-based features

New features in the Diva System Release 9.5LIN software:

• Support for Dialogic^® Blue^TM OneSpan-24/30-S-LP Telephony Boards
• Support for the latest Linux Kernel versions (2.6.34)

  Note: A change in Kernel 2.6.32 and later causes Dialogic^® Diva^® TTY driver to fail loading. A new TTY driver supporting these Kernels)is expected for future releases.

• Support for the following distributions:
  • Red Hat Fedora 12 - Kernel 2.6.31.5
  • Red Hat Fedora 11 – Kernel 2.6.29
  • Red Hat Enterprise Linux 5.4 – Kernel 2.6.18
  • Open SuSE 11.2 - Kernel 2.6.31
  • Open SuSE 11.1 - Kernel 2.6.27
  • Sidux 2009-03 - Kernel 2.6.31
  • Debian Squeeze - Kernel 2.6.32
  • Debian 5.0.3 Lenny - Kernel 2.6.26-19
  • Ubuntu 9.10- Kernel 2.6.31
  • Slackware 13 – Kernel 2.6.29.6 / Kernel 2.6.30.5
• Dialogic^® Diva^® softIP: On 64-bit systems up to approximately 480 channels with host-based low bit-rate modems and approximately 600 channels voice (depends purely on the host performance) are supported. Host-based low bit-rate modems licenses are included in regular softIP voice licenses.
• Support for Dialogic^® Diva^® SIPcontrol 2.1.2 software bundled with Diva SR 9.5LIN
  • Added support of Dialogic^® Diva^® V-8PRI PCIe FS v1 Media Boards
• Support for G.723.1 codec for Dialogic^® Diva^® Multiport V-PRI Media Boards
• Optimized performance for POS and Analog Modem applications when using Diva V-8PRI PCIe FS Media Boards
• New DMA streaming interface for Dialogic^® Diva^® V-1PRI PCIe, V-2PRI PCIe, V-4PRI PCIe, and V-8PRI PCIe Media Boards

  The new DMA interface adds virtual DMA channels providing an increased data transfer performance. This interface enables also the usage of SIPcontrol with the V-8PRI PCIe Media Board on all channels.

• Successfully tested interoperability against a Dialogic^® SS7 Signaling Interface Unit (SIU). The Diva Virtual Signaling Call Control (DVSCC) is interoperable also with the Remote Socket Interface (RSI) over IP.

General features

The Dialogic^® Diva^® System Release software offers the following features:

• Backup and Restore feature to the WEB GUI (backup and restore the divas_cfg.rc configuration per WEB GUI)
• Compatibility with CHAN_CAPI Asterisk 1.6. The Diva channel driver for Asterisk supports the following media processing and signaling features provided by the Diva System Release software:
  • 256 ms Echo Cancellation
  • Suppression of ambient noises
  • Automatic Gain Control
  • Digital Gain Control
  • Codecs
  • Detection of MF digits and Dialing Pulses Rate conversion (control of recording and playback pitch/speed)
  • Detection of special tones and human talker interactive control of voice stream
  • Control voice stream while recording or playing back
  • Use any available channel command
  • Conferencing
  • QSIG
  • README.media and README.Diva.qsig

    Diva Media Board Features:

  • Noise suppression
  • Tone clamping
  • Automatic Gain Control (Rx, Tx)
  • Pitch Control (Rx, Tx) - play/record still done on Asterisk MF Tone Detection, Pulse Dial Detection, Transmit SIT Tones, Detect SIT Tones, Voice Control - set up and initiate DTMF control for the above commands as part of an ongoing call/voice stream DSP-based DTMF detection, DSP-based echo cancellation, Chat/Meet Me (Ad Hoc) Conferencing - only one option (MOH).
  • Fax Send/Receive
• Using the Dialogic^® Diva^® Media Boards as DSP Resource Board with
  • the Dialogic^® Diva^® softIP Software (see Using Dialogic® Diva® Media Boards as DSP Resource Board with the Dialogic® Diva® softIP Software for more information)
  • CAPI and Diva SDK-based applications

    Diva Media Boards with DSPs, except Dialogic^® Diva^® PRI/E1/T1-8 PCI and Dialogic^® Diva^® V-8PRI PCIe FS Media Boards, can be used as conventional TDM boards and/or as DSP Resource Boards for third party application scenarios that require DSPs, such as clear channel fax or clear channel modem but also for VoIP codecs for transcoding. The latter can be implemented by a CAPI or Dialogic^® Diva^® SDK application via so-called NULL PLCIs. Please contact Dialogic Customer Support for more information.

• RAS connection to a Linux-based RAS server from digital, analog, and mobile networks with only one telephone number
• LAN-to-LAN connection with a transfer rate of 64/56 kbps or 128/112 kbps for Dialogic^® Diva^® BRI Media Boards, 2 (E1) or 1.5 (T1) Mbps for Dialogic^® Diva^® PRI Media Boards, and 56 kbps for Dialogic^® Diva^® Analog Media Boards
• Fax, voice, or unified messaging server
• Support for B-channel protocols: HDLC, X.75, X.75 with V.42bis, V.120, V.120 with V.42bis, ISO8208, T.70/T.90NL, LAPD, X.25, V.110 (up to 56 kbps), PIAFS 1.0 and 2.1, SMS modem ETSI V1,V2 and auto-detection, Dialogic^® Diva^® Fast Setup, SDLC
• Change of used B-channel protocol on demand
• Independent ports and channels, any combination of B-channel protocols possible
• V.90 analog modem connections with V.42/LAPM (error correction) and V.42bis compression
• Automatic synchronous/asynchronous conversion
• Automatic detection of incoming call type (Generic modem only)
• Support for the known D-channel protocols (switch types). See Supported switch types for more information.
• Support for the QSIG protocol
• Change of selected D-channel protocol or related parameters on demand via the management interface, without driver and Dialogic^® Diva^® Media Board restart
• Support for numerous supplementary services
• Support for lines with a transfer rate of 64 and 56 kbps, e.g., USA
• Support for fractional lines
• Advanced call routing configuration to distribute incoming calls between applications
• Automatic detection of Diva Media Boards during configuration
• Dialogic^® Diva^® Configuration Wizard for easy Diva Media Board configuration
• Support for up to 8 Diva Media Boards in one system using Dialogic^® Diva^® BRI, 4BRI, T1/PRI, and V-2PRI Media Boards
• Support for up to 480 B-channels for Dialogic^® Diva^® V-4PRI or V-8PRI Media Boards (the total amount of channels that can be used depends on the application)
• Selectable call direction for each port of a Diva Analog or V-Analog Media Board
• Dialogic^® Diva^® Multiport V-PRI Media Board: Creation of a trace message in the trace file if maximum operation temperature is exceeded
• Dialogic^® Diva^® ISDN serial driver (modem emulation) provides a rich AT-command set and supports Fax Class 1 and Fax Class 2 AT commands
• Support for CAPI-based applications through CAPI 2.0.
• Support for IDI (ISDN Direct Interface)
• Management interface for access to call state, status, statistics, and line or interface events
• B-channel and D-channel data trace (send and receive) capability through the management interface
• M-Board:
  • Middleware between Diva Media Boards and interfaces (CAPI and COM port)
  • As Combined Board, it can group several Diva Media Boards and specific lines of any Dialogic^® Diva^® Multiport Media Board and abstract them as one board to the application. Separate configuration of each individual line of any Dialogic^® Diva^® 4BRI, V-2PRI, V-4PRI, V-8PRI, and Analog Media Board are possible. Since the Diva V-8PRI Media Board provides 240 channels, 2 Combined Boards need to be created to run this feature.
  • Without the Combined Board feature, the application placing an outgoing call would look for a free E1/T1 trunk board by board, that means that the Combined Board does a Load Balancing over all physical E1/T1 trunks. If the cable of one trunk is not connected, the Combined Board looks for a connected trunk and sends the call via this trunk on a free channel.

    The Combined Board is named M-Board in the web interface.

  • With the Internal Call Transfer, an application can forward a call to another application. It is possible for application manufacturers and developers to detect the characteristic of a call (Fax, Voice, Modem, etc) and forward the call to another, compatible application. This is required if a solution is splitted into multiple single applications. This feature is especially relevant for application developers. For further documentation, contact the Dialogic Support team.
  • With the Call Transfer Emulation (ECT Emulation), an application can initiate a Call Transfer at a high level call control API (e.g., CAPI, Dialogic^® Diva^® SDK, TAPI, etc.). The M-Board can emulate a regular Call Transfer behavior at the upper interface (Call Transfer result and disconnect towards the application) while the Diva Media Board bridges the two channels together, also known as tromboning. This helps if the switch does not support Call Transfer or if it is required to bridge a gap between the Call Transfer start and completion (board stays connected until the switch completes a Call Transfer). This feature can be configured in the Board Configuration page under ECT Emulation.

    Note: Line Interconnect is not supported for Diva Media Boards grouped in an M-Board.

• Support for advanced call routing for Diva Media Boards
• Support for Dialogic^® DSI SS7 APIs
• Support for the Dialogic^® Diva^® Software Development Kit (SDK)
• Support for high efficient parallel Dialogic^® Diva^® Media Board loading procedure
• Support for running TAR archives in embedded systems without using the package manager
• The Dialogic^® Diva^® TTY driver is available as open source
• Support for 64-bit systems (A 64-bit system is recommended, if various Diva Media Boards should be operated in one system.)